Booking/Cancellation policy

Booking/cancellation policy

 
We require 24 hour advance notice for cancellations and/or changes to your booking. We will give a full refund less 10% for any bookings cancelled with 24 hour advance notice.
 
By booking with us you agree that you are medically fit or have a letter from you doctor giving you permission to dive. We reserve the right to not accept any certified diver or student for dive training or diving if we feel they do not meet the medical requirements set by SSI and PADI. (See medical attachment)
 
By Booking you understand that you cannot take a flight within 18 hours of your dive.
 
If you miss the boat or are a no show we will keep a deposit of between 500 and 1000 Baht (depending on what your booking is) and will refund the rest, except for speedboat trips where we cannot make refunds.
 
If for any reason you decide not to make all the dives while you are on a day trip we do not refund partial dive days.
 
If for any reason you cannot complete a training course, we will refund the portion of the course you have not completed. If you require additional training to meet the minimum requirements, we reserve the right to charge for these additional days.
 
 
WE STRONGLY RECOMMEND YOU CONSIDER BUYING TRAVEL INSURANCE AS IT’S DESIGNED SPECIFICALLY TO PROTECT YOU AGAINST ANY UNEXPECTED OCCURRENCES
 

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